Note: IF YOU HAVE AN EMERGENCY OUTSIDE OF OFFICE HOURS a tenant is expected to take remedial action to prevent damage to the property and their personal possessions. Reimbursement of any contractor costs incurred where a tenant has instructed work without prior authorisation will only be considered in cases of genuine emergency for matters which cannot wait. Please be aware that something which although very important to you may not be considered as an emergency.
Meters – If you suspect there is an issue or fault with your meter, you would need to speak with your utilities company in the first instance. If you wish to change the type of meter you currently have please refer to your tenancy agreement as you may require consent from us before making the change.